Hancock Lumber’s number one goal is to create and maintain a world-class employee experience. Today, the company announced that Team Hancock has been named Best Workplace in Maine for the ninth consecutive year, furthering its mission to improve the lives of people who work in the organization. For Hancock Lumber, the Best Place to Work in Maine award nine times is about the journey, not the destination.
What makes this achievement most impressive is that the company has averaged a 95% employee participation rate in the annual survey since it started the process more than a decade ago. Yes, you read that right, there were a few years where the company didn’t get the title. It didn’t stop the company – in fact, it pushed the team to dig deeper and create a system of constant feedback and continuous improvement. The Best Places to Work survey is a system that has enabled Hancock Lumber to create a differentiating culture that results in an incredible experience for everyone connected – their employees and families, customers, suppliers, community partners and beyond.
“This is such exciting news – number nine is just as gratifying, if not more, than number one,” commented CEO Kevin Hancock in a company-wide celebratory email to all. the employees. “To be able to maintain this employee experience and culture WHILE developing and onboarding new people and businesses is a fantastic achievement! Congratulations and thank you all for delivering on Hancock Lumber’s #1 priority!”
The Hancock team leverages this third-party survey process to collect employee feedback – formally and consistently – and uses the data to continue to improve throughout the year – and year on year. the other. The Best Places to Work recognition is a time to celebrate the efforts each location and team member contributes throughout the year to make the work experience meaningful and improve the lives of those in it.
“Kevin Hancock started down this path over a decade ago, setting the stage for an updated corporate vision and strategy by asking, ‘What if we create a human-centric mission?'” Erin commented. Plummer, Director of Marketing “Hancock Lumber has always been about people, but it’s next level. Everyone on the Hancock team has a voice and they are expected to use it to being a leader is an employee-centric, upside-down culture that results in an amazing customer experience and so much more.
Because people spend so much time at work, the company began early on to find deeper ways to make it more meaningful – making work important, but not all-consuming. The team simplified the mission and focused on the employee first. As Team Hancock’s 650 employees across 16 locations pause, celebrate and reflect on this honor nine times, it won’t be for too long. The real work is done every day throughout the year – listening, learning and finding ways to create and sustain a culture where everyone leads, where everyone is trusted, respected, listened to and heard. . Being a better place to work is more than the price, the banners and the logo – it takes focus, discipline and year-round commitment from everyone. The goal is to have a culture that enriches the lives of the people who work at Hancock Lumber, fosters a high level of engagement and guides good minute-to-minute decision-making by all employees.
“Working at Hancock Lumber has helped me grow as a person,” said Taylor Davis, casting manager for Pittsfield Sawmill. “When there was an opening for promotion, everyone here in my team was so encouraging and motivated me to apply. Now I make decisions easier and with more confidence. It has improved my quality of life – I have gained friends who are now like family Working here has been a game changer in my life and I really appreciate everything Hancock Lumber has done for me.
Thank you, Taylor – and the rest of Hancock Lumber employees – for all you do and how you do it to make Team Hancock a better place to work.
Being in the lumber business since 1848 says more about Hancock Lumber’s commitment to the future than it does about its past. Today, the company is a seventh-generation family-owned integrated forest products company that is passionate about its people-oriented culture and values. Operating high-performance eastern white pine sawmills, lumberyards, component manufacturing facilities and full-service kitchen design showrooms, the Hancock team is led by its 650 employees and has been named “Best Workplace in Maine” since 2014. Learn more online: http://www.HancockLumber.com.